As the head of community engagement my role is to ensure that Jisc creates and sustains amazing spaces for members to share, learn and collaborate.
I work with community managers across the organisation and at member organisations to support inclusive, appropriately visible, and well thought out community engagement. I also encourage approaches to our work that enable collaboration with our communities - whether for product and service development, co-producing content, or other elements of the member experience.
Jisc’s annual conference, Digifest is a splendid celebration of innovation in teaching, learning and research. I was there hosting a group of community champions, people who actively share learning outside of their institutions. The champions facilitate communities of practice, they share their knowledge and experience with peers, or they support projects that bring together multiple […]
Anyone who has tried to build an online community knows that it’s far from ‘build it and they will come’. That idea is a myth. Behind every successful online space there are people working hard to create the energy needed for engagement to thrive, particularly in the early days. But I promise you it’s worth […]